Cancellation policy
At Griffin's Uniforms Inc, we strive to provide our customers with the best shopping experience. We understand that sometimes you may need to cancel an order. Please review our cancellation policy below for details on how cancellations are handled.
Order Cancellation
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Orders can only be cancelled before they are processed and shipped.
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Once an order has been processed and shipped, it cannot be cancelled. In such cases, you may request a return after delivery by following our Return Policy.
How to Request a Cancellation
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To cancel your order, please contact our customer service team as soon as possible at:
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Phone: +1 229-226-3528
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Please include your order number and full name in your cancellation request to ensure quick processing.
Processing Time
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Cancellation requests must be submitted before 6:00 PM (order cut-off time) on the same day the order was placed.
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If your cancellation request is approved, we will confirm via email.
Refunds for Cancelled Orders
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If your order is successfully cancelled before shipment, a full refund will be issued back to your original payment method.
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Please allow up to 7 business days for the refund to appear, depending on your bank or card issuer.
Damaged or Wrong Orders
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If you receive a damaged or incorrect order, please refer to our Return and Refund Policy. We may request photos as proof of damage for claim processing.
Contact Us
If you have any questions regarding cancellations, please reach out to us:
Griffin's Uniforms Inc
807 Smith Ave, Thomasville, GA 31792, United States
Phone: +1 229-226-3528
Email: help@griffinsuniformsinc.shop
Business Days: Monday – Saturday
Business Hours: 09:00 AM – 06:00 PM